Total Sounds Case Study

Total Sounds

Located in Reading,Total Sounds is a reputable retailer and online dealer specialising in DJ equipment. As well as a fully equipped showroom, they have developed their online presence and hire department, which are continuously growing.

Kehorne has worked with Total Sounds for the last 12 years and in late 2020, completed the next version of their online shop. The design and functionality of the store offer a major step forward and demonstrates how important online is to their overall business, especially since their move away from the High Street.

By moving onto a different e-commerce platform, the client now has greater visibility of their order dashboard and are able to monitor the customer experience. They can quickly identify abandoned orders and offer promotional codes to convert sales, as well as being able to offer customers advanced features such as Seen it cheaper, Add to Wishlist, Ask a Question and Notify me when back in stock. The site also has a pop up Assistant to help convert enquiries into orders.

Technical Details

The site is built on WordPress with WooCommerce to handle the ecommerce aspect of the store. It uses a heavily customised theme and is fully responsive for mobile, tablet and desktop. The site is hosted on our superfast cloud hosting and is maintained and updated on an ongoing basis by our Support team.